Two weeks waiting for a Statement

<p>I am absolutley disappointed in the service provided by ABSA and am too glad I dont bank with them. I submitted a withdrawal form for my pension fund. I did recieve a call from a consultant. I asked for a statement reflecting the balances and incoming amounts into the fund as of inception 1 August 2015 to 15 July 2016. Its been two weeks and I am still waiting for such a statement. It is quite shocking as we all know statements are not put together manually anymore, computers have made banking and systems earsier. I would appreciate a response if there is any concern on the side of ABSA.</p>