NS
Nelson S

1 reviews | Active since Mar 2011

16 May 2017, 11:25

Two months now: Still no feedback on unauthorized debits

<p>Been with ABSA all my life and shocked to pick up that there are unauthorised debits on my account.</p> <p>I tried to resolve this with ABSA and two months down the line I am still awaiting their feedback.</p> <p> </p> <p>Will now be contacting the Bank Ombudsman.</p> <p> </p> <p>Capitec has attained a new customer.</p>

0
Replies (2)
Absa
Absa's reply16 May 2017, 13:38
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

NS
Nelson S's update16 May 2017, 13:54
Reviewer Update

Dear Nthabiseng

It is very arrogant of you to ask me to justify why I did not notice in over four years that ABSA has been *****ing money from my account.

Firstly, you had to legal right to take money from my account for your airport pass which I did not sign up for.

Secondly, here, you odd to be apologising for *****ing as taking my money wiothout my consent or knowledge that is theft.

As per our telephone conversation, I will be taking this further.

WATCH.