WG
Wayne G
1 reviews | Active since Jun 2010
26 Nov 2015, 01:50
Two months and counting for a credit card
My wife app**** for a credit card with Virgin, after almost a month they managed to keep losing the documents and decided too much time had passed, even though their incompetence caused the delay, I then complained and was told it would be fast tracked and sorted, that was two weeks ago!!! Nothing has been done and it has been over 2 months almost , just for a credit card!!!
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Nov 2015, 08:56Hello hellowayne,
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our resolution consultants will contact you and assist. Do
Regards,
The Virgin Money Team
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our resolution consultants will contact you and assist. Do
Regards,
The Virgin Money Team
Absa's reply26 Nov 2015, 08:56
Official
Hello hellowayne,
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our resolution consultants will contact you and assist. Do
Regards,
The Virgin Money Team
We apologise for the manner in which this matter was handled and for the inconvenience caused.
One of our resolution consultants will contact you and assist. Do
Regards,
The Virgin Money Team