DM
Dm M
1 reviews | Active since Jul 2010
08 Jul 2020, 15:06
Turned away at the door on time
Wow Absa, I arrived at Norwood Absa at 3 this afternoon, to fill in a form form to verify banking details for payment of salary into the account. The man wouldn’t let me in. He didn’t even want to know what I’m there for. When did banking hours change in any case? I have a good mind to deposit my salary into my Investec account
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Replies (2)0
Replies (2)
Absa's replyOfficial
08 Jul 2020, 16:18Dear DM, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Jul 2020, 16:18
Official
Dear DM, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***8 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
DM
Dm M's updateReviewer Update
21 Jul 2020, 19:50I appreciate the call from the branch manager
DM
Dm M's update21 Jul 2020, 19:50
Reviewer Update
I appreciate the call from the branch manager