TURN AROUND TIME

WAS INVOLVED IN AN ACCIDENT ON SAT 25/07/15 CLEAR REAR END MATTER, CALLED MY INSURE REGISTERED A CLAIM AND WAS TOLD BY THE CLAIMS MANAGER KESHNEE THAT I WILL HAVE TO ALLOW A PROCESS TO TAKE PLACE WHICH IS 48 HOURS FOR THE CLAIMS HANDLER TO CALL ME TO PROCESS THE CLAIM, THEN APPOINT AN ASSESSOR WHO HAS 4 DAYS TO GET THEM A QUOTE AND THEN APPOINT A PANEL BEATER. THIS IS WHAT SHE SAYS\IN THE MEANTIME AS LONG AS THE VEHICLE IS DRIVABLE YOU CAN DRIVE IT LIKE THAT SORRY"THEY WILL NOT APPROVE THE CLAIM IF I FIX THE VEHICLE ON MY OWN EVEN IF I GET THE PARTS FROM THE DEALER AND TAKE THE CAR TO AN APPROVED PANEL BEATER MY MY JUST ACCEPT THEIR TERMS. ONE LESSON LEAST CHEAP INSURANCE ARE USELESS. RATHER PAY MORE THAN GET THIS NONSENSE EXCUSES FROM A MANAGER THAT'S REALLY SAD"