Tumelo chabala

Worst claims process ever, it took 3 days to get a claim number from Absa. The answering machine might as well be paid for reading most of its policy while you still waiting to speak to the insured. What's sad is even the appointed claims handler doesn't understand the systems that they use and has to constantly put you on hold while he verifies the information.. Some people are just not meant for customer service. Olebogrng mpofu ***, candy Kunene ***,tumelo chabale *** worst assessor ever.. The only person that really help and went out of his way was Katlego lehae *** (home assist department). They not built for insurance and should leave it to the professional leading in the industry.. I feel like that treat most of their pensioners like trash because they wouldn't understand the policy contract.. What a mess of a company they are, in banking, customer service and worst of all insurance