sH
sizwe H

1 reviews | Active since Feb 2016

31 May 2018, 07:02

TTMS platinum *****

Good morning I have received another unauthorized debit order, with Ref:TTMS/PLTNUMII. For R149I. 99. I have never given these people authorisation. I researched this and found that there are many people with the same experience, some with ABSA. Why do we keep getting this ********** activity if it is documented. Why cant we get protected and get the debit order confirmed. So this is the fourth or firth time I will have to reverse an unauthorized debit order. I will be charged again. This is an inconvenience, as I might not even be able to get to a bank today, and do this. I am really getting tired, why is my account always being targetet and why don't ABSA do something to help us. I'm really getting frustrated. My money is not being protected. Please may an investigation be done. And may this debit be reversed, at my least convenience.

0
Replies (2)
Absa
Absa's reply31 May 2018, 10:34
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this oinformation can be sent via private message.

Regards

Claudette

Best regards,

sH
sizwe H's update01 Jun 2018, 11:35
Reviewer Update
*** that's my ID number