Tshepo has resolved a 5 year old complaint!

When he called me last week following my 20,000th complaint via HelloPeter and Absa Action Line and promised to ensure that my query is followed up I was totally indifferent to his promises. Afterall, I had heard that since 2010 and, lately, since Dec 2014 but nothing was done with my claims. Despite my abruptness, mainly due to frustration, he kept cool and stuck to his promise to have my complaint about a 5 year old claims and another 6 month old claim addressed.<br> <br> I must say that it has been a while since I received service like this from anyone at Absa and I and grateful. Needless to say, within days the contractor had called me and the much needed repairs are now being carried out.<br> <br> Tshepo, thank you stacks and I hope you go on and achieve great things in your chosen career of serving people!