Trying to move my profile

I have been trying to move my banking portfolio to ABSA. However I have been into the bank 4 times to try and open an account and speak to a consultant on my options, but every time I go in there, they have queues so long that I am unable to wait.<br> I have been to Rosebank (they had 3 consultants helping and 10 people in the queue), Cresta - not sure how many people they have there - but when I was there, they have a waiting list and it was 2 hours, I tried Randridge - they had no consultants at all opening accounts.<br> Clearly you are unable to handle the queries - you should look at employing more staff. 2 hour waiting periods should not be acceptable. <br> This seems to be an overall problem... I tried to open an account online - but it only allows the pensioner account. <br> Seriously ABSA you need to up your game - if people are not happy with their current bank and want to move over, it shouldn't be impossible.