AN
Asheeqah N
1 reviews | Active since Oct 2020
13 Feb 2024, 01:22
******* trying to increase their gains clearly!! A shoddy bank
You people are a bunch of *******. My vehicle account is clearly under debt review. YOU RECEIVE YOUR MONTHLY INSTALLMENTS EVERY MONTH. YET EVERY MONTH YOU ADD AMOU TS FOR INTEREST ADJUSTMENTS. WHEN I ASK YOUR DR DEPARTMENT WHY THEY CAN NEVER ANSWER AND JUST STATE THEY WILL SEND IT TO BE CORRECTED AND THEN ADD THESE AMOUNT TO MY DEBT!!!!! WHICH WAS NEVER DUE TO YOU?????? SO YOU ARE BASICALLY *****ING. YOUR STAFF ARE SO *********** AND THEN YOU HAVE AMOUNTS ADDED EVERY SINGLE MONTH ADDED ON FOR "INTEREST ADJUSTMENTS"
CORRECT THIS ******* NOW AND WRITE OFF AND CORRECT THESE ************ AMOUNTS YOU HAVE BEEN ADDING ONTO MY VEHICLE FINANCE
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Replies (1)Absa's replyOfficial
13 Feb 2024, 09:20Dear Asheeqah Nako Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply13 Feb 2024, 09:20
Official
Dear Asheeqah Nako Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
