RL
Rebecca L

1 reviews | Active since Jul 2015

07 Jul 2015, 21:56

Trying to get a Loan Application

Hi Mr Peter.<br> On the 1st July 2015. Rebecca went to the ABSA Bank to do a loan application. she told by the manager to come following day as there was no loan consultants available.<br> 2nd July 2015 Rebecca contacted ABSA online for the was approved and only the relevant documents where needed to finish the process. Rebecca sent the documents and waited for a response. Nothing Happend<br> 3rd July 2015 Rebecca contacted ABSA online in the late afternoon and was told the will be contacted.<br> On the 6th Rebecca went to ABSA PARYS again and the manager took her documentation and told her he will contact ABSA online has not contacted her either<br> <br> Poor service ABSA in general is giving

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Replies (1)
Absa
Absa's reply08 Jul 2015, 09:34
Official
Hello rebecca121,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,