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Charl H

1 reviews | Active since Feb 2017

23 Oct 2024, 22:26

Trying to cancel policy due to no reply !!!!!!

Struggling more than a week now to get activate absa to get hold of them or even just to call me !!! Car are sold and not even on my name anymore... Pathetic service and would not even recommend it to my worst enemy!!!!! Stay away .... Spare yourself the hassle and worries ...

0
Replies (3)
Absa
Absa's reply24 Oct 2024, 08:46
Official
Dear Charl Human Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
CH
Charl H's update24 Oct 2024, 15:08
Reviewer Update
Please five me a number that work that it can de sorted due to trying again today and cancellation dept put down phone twice in my ear... So really annoyed with it
Absa
Absa's reply24 Oct 2024, 15:42
Official
Dear Charl Human Thank you for your posting.

Please refer to our email sent to your email address. Kind regards,Group Customer CareRezona Louw