Trying for a year to create overdraft with out any success.

Have been trying to get an overdraft for almost a year on business account but no luck with pathetic service. I complained and ABSA rep**** and said they will assist but nothing happened. So I decided to use call center as local branch was to ***********. But now they say my name on personal account doesn't match name on business account. Who knows why that would even matter. But according to local branch there is no such error but business branch insists. So please absa get your act together as I will be leaving end of the year if not sorted. I am waiting for your reply.