AS
Armand S

1 reviews | Active since Jan 2016

08 Feb 2017, 14:04

Try to combine Cheque and Credit Card Account for the last 8 months

<p>IN Jun 2016. I complian about SMS. ABSA refund me the SMS and said I need to go to a new Pakage. ON the new package you don't have to pay any charges on SMS and many other things. I did this in June 2016. Acording to ABSA the Charge came back in October .So Today I pick up ,there is also charges on with drawels at ATM . now ABSA said the my cheque and credit account must be link. MY question here is I did do th in JUne 2016. How change it. I will say No one must use ABSA anymore.</p>

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Replies (4)
Absa
Absa's reply08 Feb 2017, 15:14
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

AS
Armand S's update08 Feb 2017, 15:37
Reviewer Update

Good Day please ccontact me so that i can give this to you . I can't give this out via this platform

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Absa
Absa's reply09 Feb 2017, 10:38
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply09 Feb 2017, 16:57
Official

Thanks