AS
Annika S

1 reviews | Active since Nov 2016

11 Oct 2017, 14:43

Trust a major bank to spam a non patron.

I have been receiving SMS's for a Ms. Majopela for the last year. Yet every time I have tried contacting the ABSA Contact center to have my number removed from their systems, I get hung up on after being transferred multiple times between different departments. Seems like the people who work at ABSA do not even know which departments deal with which queries.

Yet another reason why i cancelled my ABSA Account over 4 years ago.

Annoyed patron.

0
Replies (1)
Absa
Absa's reply11 Oct 2017, 16:38
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd