pM
puleng M

1 reviews | Active since Nov 2013

02 Sept 2021, 11:57

Treatment fit for a Queen ?

Thanks to the absa rustenburg manager. Ms Eunice for your personal assistance. I uses to think only millionaires or celebrities get managerial treatment but not the case here. A simple nurse an everyday customer taken to heart. It really melt my heart. Thanks for not treating me like just a number or by the value of my bank balance. Thanks to the lady who called and updated me of the status of my query. Keep up the good work. I got the money back i can now pay my municipality account all thanks to you guys.

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Replies (1)
Absa
Absa's reply02 Sept 2021, 12:39
Official
Dear Puleng Mapharisa
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management