Treating customers unfairly

I have been in a relationship with Absa for more than 7 years and paid off my first car.

Due to the economy, it affect my account for my second car and been trying to get Absa to correct my arrears and amend a few details with my vehicle account with no luck.

Once you in arrears, they will fail to assist you but rather harass you with their rude unprofessional agents. The agent I spoke today was really uninterested and rude.