Treated with Disdain

<p>It has been more than two months since I submitted my Complaint to the management of ABSA Law for You (LIPCO) regarding the issues I raised concerning the conduct of one of their employees, for them to address.</p> <p>The complaint revolve around one of the employees a Ms. Boipelo January who had, for the better part of almost four (4) months, done absolutely nothing on a matter assigned to her care.</p> <p>All the lady tells me that it’s not her responsibility to give the requested advice, but also doesn’t know how’s responsibility it is to do so.</p> <p>She merely instructs me to talk to someone else - Just Like That!!</p> <p>I had been severely prejudiced in the process, losing four (4) months in the process, without any consequence to the offending employee.</p> <p>To this day not a single senior manager has responded whatsoever; with no apology and/or explanation as to the wayward behavior of the particular employee.</p> <p>I’m of the opinion that this employee is being shielded and I shudder to think of the many other clients whom might be facing the same ordeal, but perhaps don’t have the fortitude to pursue their grievances.</p> <p>I consider this conduct by senior management indicative of the disregard perpetuated by the junior staff against their clients.</p>