CS
Craig S

1 reviews | Active since Oct 2010

24 May 2016, 09:25

Treated like dirt

<p>I have been requesting a limit increase now for three months and I am told i cant because of my conduct. I have been up to date and infact i wanted to close my account. your retensions dept conivinced me to keep the account open because i was a valuable customer but when the tide has turned you change your tune. Have consistency throught the good times and the bad. You are forcing me to go to other institutions to get assistance. I am also so sick and tired of dealing with call centre agents that can only spew out what the computer says there is absolutely no customer service left. </p>

0
Replies (1)
Absa
Absa's reply24 May 2016, 11:17
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.


Kind regards

Danzig Boyce

Group Customer Care

Absa Bank Ltd

Best regards,