LH
Lezete H

1 reviews | Active since Apr 2015

07 Apr 2015, 14:37

Traumaticed

My spouse passed away 5 years ago.<br> <br> 1) ABSA keeps on processing cost and transactions against my late husband's account<br> 2) The account does not exist any more<br> 3) Whenever i query this i get asked to provide evidence AGAIN of his death!!!<br> 4) As if the passing of a loved one is not traumatic enough i have to be reminded of it all by this insensative incompetence<br> 5) I am so tired of this and want it to stop.<br>

0
Replies (1)
Absa
Absa's reply09 Apr 2015, 12:54
Official
Hello Etta25,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,