TV
Tiaan V
1 reviews | Active since Sept 2022
13 Jan 2023, 11:14
Trash Communication
Absolute trash communications. DebtRelieve provider failed to pay an ABSA account and now they contacting me and threatening me with legal action for not paying the account. I contacted the debt company logged a ticket and since then I have no feedback except "We paid ABSA" - which was another account. Like Why dont they contact the debt company. Why dont they send the documents the debt company asked for?
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Absa's replyOfficial
13 Jan 2023, 14:18Dear Tiaan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply13 Jan 2023, 14:18
Official
Dear Tiaan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,