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Skye W
1 reviews | Active since Feb 2011
15 Dec 2020, 10:42
Transferring funds WITHOUT my permission!!!!!!
SERIOUSLY?!!!! You mail me a number I need to contact to unblock my account, but then I end up waiting forever for someone to answer. In the meantime I receive SMS's about money being transferred from account. WHAT THE HELL?!! I need my access to my account to see what is going on!!! ABSA's decision to not send OTP's any more, has me needing to check this account like a hawk! I can not wait for the day I can finally close off the last two transactions I still have with Absa and rid myself of the constant frustration!!!!!!!!!
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Replies (2)
Absa's replyOfficial
15 Dec 2020, 12:21Dear Charmaine,
Thank you for your posting. Your case reference C-***2. We will be in contact with you. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for your posting. Your case reference C-***2. We will be in contact with you. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply15 Dec 2020, 12:21
Official
Dear Charmaine,
Thank you for your posting. Your case reference C-***2. We will be in contact with you. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for your posting. Your case reference C-***2. We will be in contact with you. Thank you.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
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Skye W's updateReviewer Update
17 Dec 2020, 11:24SERIOUSLY??!!!!!! I was informed that my internet banking problem will be resolved within 30 minutes. It is now 2 days later!
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Skye W's update17 Dec 2020, 11:24
Reviewer Update
SERIOUSLY??!!!!!! I was informed that my internet banking problem will be resolved within 30 minutes. It is now 2 days later!