Transfer not reflecting.

Item: Absa
Rating: 1
Author: charne S

Good day, I work out of the county. I send money home each month to support my family. I sent money home on Monday 27th, it is still not reflecting in my account. It usually reflects the next day. I have called 3 times, they are telling me it is not reflecting in my account. Could you please assist.

Helpful (0)

Replies (1)

Absa's replyOfficial

31 Jan 2020, 15:43

Dear Charne

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback via email or making contact with you telephonically.

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply31 Jan 2020, 15:43

Official