transfer money back pls

Good day, please provide feedback below, my accounts has been stopped by you and unable to pay other debits.

I called the called centre, they could not assist.

Morne <***> May 16, 2023, 1:24 PM (5 days ago) to missingpayment

Good Day, Please kindly transfer R4 000 back into my cheque account. Transferred incorrectly into a closed credit card. Reverse Digital transfer - 09/05/2023

Note that I cannot delink the account and unfortunately issue will still persist

Call centre agent Tshepiso

Kind regards Morne

Action Line (***) <***> Wed, May 10, 1:08 PM (11 days ago) to me

Good Day MORNE HENRY SWANEPOEL

We refer to your complaint with reference number C-***0. I am currently investigating your complaint and will contact you on or before the 2023/05/15 11:38 AM with further feedback.

Yours Sincerely Stanton vanderMerwe +***1

Action Line (***) <***> Wed, May 10, 1:01 PM (11 days ago) to me

Dear Morne

Thank you for your email.

Please be advised that we are unable to assist with your request via email.

Please perform the transaction via Telephone Banking or via your Internet Banking platform.

We do apologise for any inconvenience caused.

Should you require any other assistance or information, please email us again at ***

Regards

Stanton Van Der Merwe Case Administrator RBB SA: Everyday Banking ***

CLIENT CODE: SWANEMH027

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