Transaction problem

In December 2015 I accidentally paid the incorrect beneficiary from my business account. After consulting with my own bank FNB I realized I should check up with Absa as that is where the beneficiary banked. They where very helpful and kind to me. they took the time to call the client to arrange for the funds to be reversed and explained the process to be followed to me. in January I again tried to get FNB to assist after the declined my request but had no feed back from them. I again went to Absa in eastgate and again was pleasantly surprised by their good service. Thank you for assisting me in getting my money back Absa Eastgate.