Transaction Dispute

Good day . On the 31/07/2019 I made an immediate transfer using my capitec app to Absa Account Number .The following day i therefore called the person to confirm if they have got the money ,they told me they did not receive the funds ,I then asked for the account number to be sent to me just to confirm.It turned out the account number was incorrect with 1 digit. On the 02/08/2019 I visited the nearest branch of Absa and they couldn’t help me saying they can’t open a profile of a client in their absence ,I then called the Absa customer service line .They advise me to go to capitec bank and ask for capitec the consultant there to call them .I did as they said ,the Consultant helped me and gave me email address that Absa said I should write them an email explaining what had happened. *** I tried sending the email but it says the e mail is invalid. All I need is to know wether I will be able to receive the funds or not ,instead of being transferred from one department to another with no help . Thank you