nN
nkosinathi N
1 reviews | Active since Jan 2020
25 Jan 2024, 17:34
Transaction charge
I went to absa today to withdraw R9100 cause I couldn't withdraw on the ATM I had to go inside and I did my withdrawal but I was charged R464.00 Is that normal come absa no one explained I was going to be charged this kinda of amount and yes I usually withdraw R5000 from the ATM and I am being charged R117 please explain Is this a normal I feel like it's a daylight ******* and no one cared to explain this charge to me i am not happy with this charge.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Jan 2024, 08:29Dear Nkosinathi Ntshangase, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply26 Jan 2024, 08:29
Official
Dear Nkosinathi Ntshangase, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,