WS
William S

1 reviews | Active since Mar 2009

28 Nov 2016, 10:52

Totally lacking customer service

<p>I opened a savings account with ABSA, the day I opened the account I asked for internet banking. Absa could not supply me with this, as their excuse was that they don't have the correct cards available at this branch (East Rand Mall) I was told to return. After months of using this account with no means of doing internet banking and having to repeatidly go to a branch to get anything done, being treated as an bad customer by incompetant staff and non functional systems, I HAVE HAD ENOUGH !!!</p>

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Replies (1)
Absa
Absa's reply28 Nov 2016, 14:48
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,