MQ
Mohammed Q
1 reviews | Active since Nov 2021
18 Nov 2021, 13:58
Totally disgusted ABSA BANK
I am disgusted at the way Absa bank has treated me as a loyal client I visited the branch in laudium today and it seemed as they have made me look like a ******** in the branch I went to apply for a home loan they gave me the run around and said they can not help me after asking for all kinds of documentation Farhana ,Nabeela and Feroza I have received no joy from these people that work on the laudium branch I’m not a ******** I have been loyal almost 6 years I have been with Absa and this is what I receive
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
18 Nov 2021, 17:15Dear Mohammed Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe
Absa's reply18 Nov 2021, 17:15
Official
Dear Mohammed Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you.
Vanessa Crowe
Vanessa Crowe