Total lack of customer service

<p>I requested a replacement credit card from Absa on the 12th June 2016. As of the 7th July I am still waiting on my card. Absa has displayed a total lack of commitment to solving this problem by each time saying it takes 5-7 working days for the card to be delivered and placing the blame squarely at the door of the courier company. Absa is quite happy to be associated with a company who cannot stick to service level agreements. I will be traveling internationally on the 12July, but will most likely have to travel without a credit card. Absa by far the worst bank in SA to deal with. Arrogant agents and staff who each has a different version of what to tell the client. I have opened an account with Nedbank and will be taking my business there instead, nothing can be worse than Absa. </p>