Total disregard for customers and lack of planning

I cannot believe ABSA just went ahead willy-nilly and replaced client's existing Mastercards with VISA cards without proper review of the implications and repercussions! Seriously, what a bunch of f#$% ***********s you have working there! All companies with debit orders linked to the old card have to be notified of the change. Paypal has to got through a whole verification process when you change credit cards. Internet banking that uses the card as the primary logon has to be changed - and of course this has can *ONLY* be done (quite inconveniently) by having to go into a branch ! - where it took me an hour just to get a statement print out on a letter head the last time I absolutely had to go into a branch. What an utter and complete stuff-up. No wonder people are leaving in droves to the Capitec because of nonsense like this!