Took my money from my account without my concern

my credit card was handed over to the Newtons Inc for collections as I was unemployed for a year.However last year July I made arrangement with the Attorneys for R650 pm and I have been keeping to the arrangement since from then and on 29/01/2016 Absa took money(R1400)from my account.When I called them and enquire about it they told me that they arrangement was not on the system and was then advised to call the Attorneys and asked why the arrangement was not on the Absa System.The attorneys called them and spoke to Denise who then later advised that they will reversed the funds back into my account cause they were supposed to take them cause there was an arrangement in place.transfer was supposed to have been made on Friday but when I called on Monday enquire about my money was again told that I will get my money the same day on the 01/02/2016 and I didn't.i then went to Absa again called the Legal Department again and I was advised that has been transferred into my account and I will received it within 24- 36 hours.im still waiting for my money since from Monday(01/02/2016)