Too Rich To Care

On the 6 September 2017, I contacted ABSA ***** division for long over feedback on what’s happening with the ***** case pertaining to my credit card.

I called and spoke to a consultant who kindly informed me that the man in charge, Kavanisha Moonsammy was busy on another call. Thus, she took a message for him. I called again and gave them a second time where he/she, Moonsammy, can get hold of me. It’s been over two weeks and the call has not been returned. I don’t know whether Moonsammy imagines that I called him/her for a friendly talk. It’s as if Moonsammy was all about adding salt to injury because as a matter of fact, I’ve been waiting for communication from him/her since early May this year.

In early May, my card was cloned, perhaps with the help of ABSA employees and a small amount of money, less than R200 was withdrawn from my credit card. In 12-hours since these transactions took place I went to the local ABSA branch and was informed that the ***** department would investigate and then supply me with feedback. 4-months later, I’m still waiting for my refund and feedback from this Moonsammy who’s been too high and mighty to give me any feedback about anything. I’m considering closing the account.