Too much internet service fee
I'm so disappointed and angry how can your internet service fee be that much as i pay for every transaction i can't pay R600 to R700 a month for internet service if you include the transaction fee is close to R1000 this is ridiculous,Absa fix this or I'm moving to another bank you are ripping us off.
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Absa's replyOfficial
02 Nov 2020, 17:00Dear Ayanda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe
Absa's reply02 Nov 2020, 17:00
Official
Dear Ayanda, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours. I look forward to being of service to you. Vanessa Crowe