AA
Adjoa A

1 reviews | Active since Nov 2017

03 Sept 2018, 09:00

Too high monthly fees and false adverti*****t

2 months ago I visited an ABSA branch (century city) to chnage my account from a flexi bundle to a transcational account coz I don not afford the 99rands monthly fees they charge for a flexi bundle cheque account. A lade called Jamie assisted me and assured me that the account has been changed but I now pay 150 Rands per month for fees. Absa has become a daylight **** shem.... I've taken the decision to close the account and switch to a better bank coz these ruthless ******** don't deserve me as their client, mind you, I've been and absa client for over a decade now.... so disappointing.

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Replies (2)
Absa
Absa's reply03 Sept 2018, 20:36
Official

Dear Client

Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

AA
Adjoa A's update07 Sept 2018, 08:35
Reviewer Update
So I'm still waiting for your response Vanessa Crowe, and this ABSA chatbanking on whatsapp so useless..... How long should one wait for a mere response from you guys? This bank has become such mediocre... UUURRRGGGHH.