Too good to be true
Incompentant - this is the reason my husband closed his account with absa.
Now we signed a OTP and Absa came back with a great quote but we should have known it was too good to be true. My AIP came back was was based on valuation, perfect no problem , we have been baffled all day as to whats going on only to be told by my bond originator that ABSA ,AIP me and the first offer and now we are both blocked!!! Wth ABSA , sort this out please. We are so pushed for time!!!!
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Absa's replyOfficial
14 Apr 2021, 08:37Dear Pamela Crawford Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply14 Apr 2021, 08:37
Official
Dear Pamela Crawford Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
's updateReviewer Update
14 Apr 2021, 12:11Its been a good couple of hours and Im still waiting for someone to contact me!
's update14 Apr 2021, 12:11
Reviewer Update
Its been a good couple of hours and Im still waiting for someone to contact me!