Tokologo Simelane pull your professionalism socks up as you have became USELESS!

I opted for Hello Peter cause ABSA Clearwater office line never gets answered and office walk-ins only apply on appointment for business banker. I have a business banker by the name of Tokologo Simelane who only exists by name and title.She becomes available at her own terms, which, when one requires her assistance one can never find her on all her contacts (email & telephone). I'm currently sitting in an account that is blocked to perform all transactions due to FICA verification process. Which I sent Tokologo an email on June 2022 responding to the attention and she never responded to date. I need the restriction to be removed before end of business today. I have already sent all my supporting documents to ***