dI
desiree I

1 reviews | Active since Jan 2011

02 Nov 2022, 12:35

Today ,tomorrow ,together eish

17 days later and up until today nothing has been done to my claim Incident happened on the 14th Registered the 17th Assessors came out and calls was made . Rozen louw has sent emails and stating decisions will be made ..... we waiting While needing to wait till absa made their decision my property is standing open, strong winds and raining yhats causing more damage . What should my next step be as a valued absa client .

0
Replies (5)
Absa
Absa's reply02 Nov 2022, 18:36
Official
Dear Desiree, Thank you for bringing this unfortunate matter to our attention and please accept our sincere apology for the inconvenience caused. Your case reference number is C-***6. We will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Absa Bank Ltd

Best regards,

dI
desiree I's update02 Nov 2022, 20:17
Reviewer Update
Will someone please get back to as soon as possible
This is inconsiderate and inconvenient to me .
Feedback was suppose to be given today , I'm still waiting .

Absa
Absa's reply03 Nov 2022, 11:07
Official
 Dear Desiree, Thank you for your posting.

Please refer to our email sent to your personal email address. Kind regards, Absa Bank Ltd 

Best regards,

dI
desiree I's update03 Nov 2022, 13:24
Reviewer Update
Good day
I have not received any emails from Absa.

I have never ever thought I'll have this kind of service from Absa .
Disappointed
***
Thank you

Absa
Absa's reply03 Nov 2022, 15:21
Official
 Dear Desiree, Thank you for your posting.

We apologise for the delay on the matter and wish to advise that we are attending to your matter.

Kind regards, Absa Bank Ltd 

Best regards,