Today, Tomorrow , To hell with me when I need assistance most.

I had a family crisis on Saturday , I knocked off from work 6, and drove to the Asba branch at the OR Tambo airport branch, I got there after 7pm, I went to the tellers, trying to transfer money between my 2 Absa accounts, the cashiers were unhelpful because I had a driver's s licence as identification, I asked for the manager, and teller called the lady that she was busy chatting with whilst helping me. Lindiwe is her name, she said she was the manager, she was so rude, unhelpful, it was as if I'm bothering her or wasting her time, I begged her to log into my account and check my id to verify that I was the rightful owner of the account, she never bothered to take my driver's licence and punch in my id number on the system to verify my identity, she chased me away telling me the system cant show her my identity. Since I had been turned away by the manager I had no option but to go back home, I had to struggle for R75 parking fee. 6:00am the next morning I went back to work, it was a long day waiting to knock off and go to the airport again because I was still in need of the money, I got home collected my identity docs leaving for the airport. as stressed as I was, thanks to the bank manager Lindiwe and her Bank ABSA, I didn't notice that my dog had been locked outside the gate, it ran after my car three houses down the street, I bumped it and ran over it, it died on the spot. Absa and lindiwe ****ed my dog. After dealing with loss of my dog I still had to drive to the airport, to my surprise when I got there the lady who was assisting me asked for my id or drivers licence, as I set there she accessed my account and I happened to notice a copy of my Id on hers system, alon with every personal document you can think off , including my marriage certificate, I then asked the how could she have access to that when Lindiwe the manager could access them previous day, when I had my drivers licence, she stated lindiwe could have accessed it if she wanted too, Emotions took over me ,that I had an emergency, spent money on trips up and down to the aiport , parking fees, lost my dog, just because lindiwe didn't feel like working. I called her and asked how could she be so cold & mean . She basically told me to hell with me, I didnt have an id, she could help me. she couldn't even say I'm sorry mam, not even an unsincere Im sorry . She told me to take the matter where ever I wanted. Where is the Today, Tommorrow , Together in this kind of service? Lindiwe you are heartless and ***********, with zero customer service s****s on what merit did ABSA trust you with that position? You owe me a dog