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cH
caroline H

1 reviews | Active since May 2017

06 Sept 2018, 07:18

Today, Tomorrow, Never Again!!!

After having an emergency yesterday with my car a friend send me (that appear to be the most "quickest" way possible according to Absa) a Cashsend of R500, i still havent received my 10 digit withdrawel code? ....It gives me the shivers to think we actually have to trust these people with our money, not only are their banking costs sky high, the service is absolutely terrible. ...so much for getting my emergency cash!

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Replies (4)
Absa
Absa's reply06 Sept 2018, 10:33
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with account and ID number of the person who send you money, to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

cH
caroline H's update06 Sept 2018, 11:40
Reviewer Update
I dont have the persons ID number or account number, as it is non of my business, he send me the cash send on the 5/09/2018 ( last night) at 18h00. I can give you the pin number , and my cell number is ***
cH
caroline H's update06 Sept 2018, 12:05
Reviewer Update
I dont have the persons ID or account number az it is none of my business, my phone number to which the R500 was send yesterday at 18h00 is ********** 356 , and i am not sending any private messages just to give you more time not to get back to me?
Absa
Absa's reply07 Sept 2018, 12:52
Official

Dear Customer

Thank you for bringing this matter to our attention. We are unable to assist you further in this regard without having your friend's details.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,