1 reviews | Active since Jul 2016
Today, Tomorrow, NEVER
<p>I went under debt review in June 2016.</p> <p>Absa vehicle finance was one of the companies that agreed to assist me.</p> <p>Since June 2016 they have still be putting a "naedo internal debit" through my account and this means that it cannot be reversed. I have to go into the branch for the last 6 months and request them to reverse the debit. </p> <p>This month once again they have debited my account and THEY ARE AWARE that I am under debt review. The lawyers who is doing my debt review pays them every month yet they still debit my account. Now my debit orders for 3 other institutions including my DSTV and insurance have "bounced". I have been charged R8 per item for the "return fee" and R6 per item per debit order. 3 have bouced with leaves it a total of R42 bank charges that I have to pay because Absa Vehicle finance hasn't done their job since June 2016.</p> <p> </p> <p>I have to drive MY petrol out, stand in long queues because nobody wants to take accountability.</p> <p> </p> <p>When I approached the bank for the 6th month, they told me it will take 5-7 working days!! My account now has returned debits on and my DSTV, cellphone account and insurance will be cancelled and all this thanks to Absa Vehicle finance.</p> <p> </p> <p>All I want is for the "naedo internal debit order" to be STOPPED PERMANENTLY!! I dont want to go into the branch every month because some at Absa vehicle finance is not doing their job. </p> <p> </p> <p>Who wil reimburse ME for all the petrol, time effort and unnecessary bank charges!!</p> <p>Pathetic!!</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
