IJ
Itanya J

1 reviews | Active since Mar 2012

05 Jun 2016, 17:45

Today Tomorrow NEVER

<p>Good on you Barcleys for leaving ABSA. We have received a letter in March already that they will pay out a claim, but we are still waiting. That is after we had to fight for them to do the claim. They are full of excuses. Your money will be paid today mam, don't worry mam tomorrow your money will reflect in your account. LIES LIES LIES!!!! Your people are good with lies. We hired a laywer to handle this matter and Marietjie Lloyd blatantly **** to him. You are incapable of telling the truth. Do you have money to pay out your claims or are you struggling? You get your money on time every month for the policies, but you can't pay out a claim. The worst is we can't move to another insurance company, because the house has to be fixed and we can't do that because ABSA can't pay out our claim. Just pay out our claim so that we can also get rid of you please. I'm sick and tired of your lies and empty promises!!!!!</p>

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Replies (1)
Absa
Absa's reply06 Jun 2016, 08:10
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd