DK
David K

1 reviews | Active since Oct 2016

15 Mar 2018, 14:13

Today, Tomorrow always BAD SERVICE

So 2 week ago i phone the credit card division as i haven't used my credit card account for almost 3 years due to bad services to request a new card. So the agent advised that the card is requested and promised that the card will be delivered within 5 days. So after 5 days no card delivered. So i phone the call center again and was advised that the agent never requested the card. So then new agent requested again 5 days later no card delivered phoned again and this time the agent advised that the card was cancelled for delivery. So again they requested a new card. On the 14 March 18 i phoned just to follow up on when the card will be delivered so the agent advised that all good and courier company waiting for printed card. Today 15 March 18 phoned again and the agent advised that card have not been printed. So im Really ****ed.

So is you want your kids to a circus just take them to Absa HQ

0
Replies (2)
Absa
Absa's reply15 Mar 2018, 17:01
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

DK
David K's update22 Mar 2018, 11:46
Reviewer Update
Going Now 4 weeks and still no Credit Card - That is why i move all my accounts to FNB and this **** service you will never receive from FNB