TN
Thully N

1 reviews | Active since May 2024

18 Dec 2024, 19:56

To whom it may concern

Good evening am thully i would like to share my experience with absa bank nd customer care. Am so disappointed my husband s cellphone banking was suspended his out of the country we cant be assisted which is very bad i tried getting power of attorney no help they keep telling us we need to go to the branch how on earth will he go there. We hv a daughter who needs medical attention i cnt even affort to take her to the clinic. This is so unacceptable and very inconveniencing. I just need help so i cn take my daughter to the clinic. Why is it so difficult for them to fix the matter over the phone yhoo

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Replies (1)
TN
Thully N's update18 Dec 2024, 20:07
Reviewer Update
Its been 2 months we call everyday i have been in branches so many times. Its unacceptable really we cant hv access on our money yhoo... Absa ur service is very poor.