1 reviews | Active since Feb 2014
TO GAIN ANOTHER MONTH OF R5000 TO HOLD OUR AS LONG AS YOU CAN, BUT YOU CANT
WE SUBMITTED OUR CLIAM DUE TO DISABILITY MORE THAN 2MONTHS AGO, AND STILL, THEY REFUSE TO RESTRUCTURE MY VEHICLE, I HAVE BEEEB MEDICALLY BOARDED DUE TO MOTOR NEURON, NO EVEN AL CALL BACK, AND IF I CALL THEY DONT ANSWER, I HAVE TRIED TO CALL THE LANDLINE AND LIBERTY OTHER DEPARTMENTS TO GET THE MESSAGE THROUGH, HEREWITH PROOF THAT THIS WILL BE MY ONLY INCOME AND I CAN ONLY AFFORD R2000 A MONTH FROM R5000, THIS MONTH I won't BE ALE TO COVER THE WHOLE AMOUNT AS THIS BELOW IS MY ONLY SALARY, URGENT URGENT Dear Sir or Madam
Member name (Claimant): JP Klue Member number: M015206C Date of Birth: 29 October 1978 Scheme number: *** We hereby confirm that the above claimant’s application for disability benefits has been granted. Payee Details An amount of R4 333.84 will be deposited into the following bank account: - Payee: Fujifilm SA Bank: Standard Bank Branch Code: 51001 Account Number: *** Policy Details Date of disablement : 25 November 2019 Waiting period : 3 months Date liability falls due : 26 February 2020 Date first payment due : 01 March 2020 (payment in arrears) Insured Annual Salary : R522 204.00 Escalation Rate : 5% on annually subject to a maximum of the year on year increase in the CPI – November each year Basic benefit : R26 633.50 Waiver benefit : R 4 786.87 Date of next review : 01 September 2020 Payment details Benefit payment Benefit due for 26 February 2020 to 29 February 2020 (4 days) Basic : 4/29 x R26 633.50 = R3 673.59 Waiver : 4/29 x R 4 786.87 = R 660.26 The Total Basic Benefit is R3 673.59 This is due to the claimant. Would you kindly ensure that the correct deductions etc. are made? The Total Waiver Benefit is R 660.26 This is due to the employer for his contribution towards retirement funding and group life cov
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
