Tired oif Absa's rude behaviour

Absa need to learn how to treat their customers. They always ***** up with statements and yet they have the nerve to pester us for payments. i haven't received statements from them for almost 4 years now and yet i always pay them on time. Now this absolutely rude woman calls me for payment. Looks like Absa is in financial stress if they keep pestering their clients for payment. I will definitely be moving over to another bank. That's a guarantee.