TB
Tanya B
1 reviews | Active since Feb 2015
25 Mar 2021, 19:53
Tired of paying to try close my account.
I've been trying to close my bank account for years now, and every time I pay the fees and try to close the account they have another story. I went to ABSA again recently and they informed me I now have to pay a further R700 in fees to close my account. I'm so tired of throwing money at this account to close it. Please help me.
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Absa's replyOfficial
26 Mar 2021, 09:27Dear Tanya
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply26 Mar 2021, 09:27
Official
Dear Tanya
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care