Tired of going to the bank for same thing

<p>In April when I started at a new job I went to Absa Pta Madiba Street to inform them that all the charges must be done at the end of the month but that was not done properly as the cheque account charges were still done on the 25th. I went back at the end of May to inform them, they are still deducting on the 25th. This month there is no money in my account so who is wrong? I will not pay for someone else's mistakes or else I am taking all my accounts to another bank that will value me. </p>