TIRED OF ABSA BANK

AS I AM SURE WE ARE ALL AWARE OF THE TERRIBLE STATUS OF THE FINANCIAL SITUATION IN THIS COUNTRY DUE TO COVID19, EVERYONE STRUGGLING TO GET BY! WELL, ABSA KIND ENOUGH TO OFFER RELIEF OF LOAN PAYMENTS, VERY THOUGHTFUL OF THEM, I ACCEPTED. WHEN IT WAS TIME FOR THEM TO SART DEBITING MY ACCOUNT FOR THE LOAN PAYMENTS ....OOOPS SOMETHING WENT WRONG, NO DEBIT, NEXT MONTH.....AGAIN NO DEBIT, SO I THOUGHT I MISREAD IT OR THEY STARTING END SEPTEMBER. WELL HELLO ...R4500 LATER THEY JUST TOOK AWAY FROM ME, NO COMMUNICATION WHATSOEVER?? I CALLED STRAIGHT AWY TO FIND OUT WHAT IS GOING ON, LOGGED MY COMPLAINT, 13 DAYS LATER...NOT ONE PERSON HAS BOTHERED TO CALL ME AND FIX THEIR MESS!!!! GOODBYE ABSA BANK , TIRED OF WAITING!!!!!!!