Tipping my hat to ABSA to curb possible Identity Theft and *****

<p>I cannot in so many describe my both my gratitude and my outspoken appreciation of Absa and Absa Online Services for their stellar and exemplary execution of my requests.</p> <p> </p> <p>As a client with the institution for well over ten years, Absa and their staff have always carried me firmly on their shoulders, informing me to the fullest of any inquiry I held dear and never hesitating for a single moment to make suggestions to my benefit. This case proves no different.</p> <p> </p> <p>Recently I had ported to another cellular network. I purchased the online banking app from iStore and the app wouldn't allow me access to my account. Naturally I logged a call to technical and ten minutes later, I learned to my relief that Absa Online had put a security hold on my online account when I had ported to prevent a case of ***** or possible identity theft. </p> <p> </p> <p>As a result, I had to confirm my identity with preset questions and my online app and online presence were instantly restored. And what I was most thankful for was that I could do it over the telephone, saving me countless minutes of driving to a branch and waiting in a queue.</p> <p> </p> <p>Well done to Absa on the stellar service and may you gradually build and build.</p> <p> </p> <p>This level of service is non-existent. </p>